Your best point of contact for all enquiries is our Reservations Team; you can call them anytime on 02 7813 4888 or email parramatta.reception@punthill.com.au
Our reception hours are currently from 7:00 am to 8:00 pm every day.
Please contact us on 02 7813 4888 if you anticipate you will need to check-in outside of these hours.
Check-in time is 2 pm onwards.
Check-out time is 10 am.
If you require flexibility around those times, please mention it to us when making your booking and we will do our best to accommodate your request.
Yes, the hotel does offer undercover, secure parking for $30 per night and $20 per night for members. Please call reception at 02 7813 4888 before your arrival to reserve parking as we have limited spots available.
Yes, some of our rooms do have accessible features. Their number is limited and must be requested directly to confirm availability.
Yes, our hotel allows guests to bring their pets with them. A fee and conditions apply, please have a look at our Pet Policy here.
For further information please speak to our Central Reservations team and they’ll be able to let you know all the details.