Cafe Operations Manager, Punthill Spring Hill

We’re a rapidly growing Australian Hotel Group in the early stages of expansion. From humble beginnings, our brand was founded out of a passion for connecting travelers to the local authenticity of a location by providing comfortable and bespoke accommodation. Today, we are a multi-brand accommodation group operating 21 hotels across Queensland, New South Wales and Victoria.

Calling all talented F&B supervisors and managers! Jak and Hill, our newest café sensation opening soon onsite here at Punthill Spring Hill, is searching for a visionary Café Operations Manager to take the lead in the pre-opening.

This incredible opportunity allows you to take your career to new heights while only required to working day shifts, you have the opportunity in growing your career and the business. As the driving force behind Jak and Hill, you’ll craft exceptional experiences and have the freedom to unleash your entrepreneurial spirit.

Welcome to Punthill Spring Hill and Jak & Hill

Few minutes’ walk to the heart of Brisbane CBD ! The hotel of choice for corporate, long-stay and leisure travelers

• 70 studio and superior studio apartments with kitchen facilities
• Onsite pool & conference room.
• Onsite parking facilities & complimentary staff parking.
• Brand new Café opening soon Jak & Hill – Operating Monday to Sunday from 6:30am to 1:30pm.

Our Cafe Operations Manager 

Reporting to the Hotel Manager, you’ll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest.

• Efficiently manage F&B operations, maintaining high service standards and profitability.
• Oversee cost reports, identify cost reduction opportunities, and communicate with vendors.
• Support and implement a positive working culture for the F&B team.
• Develop and implement food and beverage standard operating procedures.
• Ensure compliance with OHS, liquor license and implement responsible service practices.
• Operate the point of sale system, manage stock control, and banking.
• Manage recruitment, training and ongoing development of F&B team members.
• Handle any escalated guest complaints and conclude with a positive resolution.

What you will bring 

• Must have Responsible Service of Alcohol (RSA) certificate.
• Must have or willing to obtain Responsible management of licensed venues  (RMLV).
• Must have First Aid Certificate.
• Barista experience.
• Experience in managing a Food & Beverage team.
• Proof of working rights in Australia.
• A positive ownership mindset & integrity.
• Exceptional verbal and written communication skills.
• Fit to perform manual handling tasks.
• Food handling and safety knowledge.

You’ll thrive on our team if your approach to life is founded on strong relationships, using an ownership mindset, and driving your self-growth, all while staying true to you.

There is no better time to join us, so submit a copy of your current resume to apply now. We can’t wait to meet you.

To learn more, visit our website! https://punthill.com.au/about-us/