Your best point of contact for all enquiries is our Reservations Team; you can call them anytime on 1300 964 821 or email info@punthill.com.au
If you need to reach the hotel directly, you can call +61 3 8548 7999 or email northbank.reception@punthill.com.au
The reception is 24 hours.
Check-in is from 2 pm and check-out is by 10 am.
If you require flexibility around those times, please mention it to us when making your booking and we will do our best to accommodate your request.
There is no on-site car parking at Punthill Northbank. However, we can reserve parking for you at Secure Parking located at 522 Flinders Lane, just behind the property.
Secure Parking charges $26 per 24 hours (unlimited entries) when parking is reserved directly through Punthill.
Please call us on (03) 8548 7979 or email us at northbank.reception@punthill.com.au to reserve parking no later than 30 minutes prior to your arrival time. We will provide you with a pin code to use for entry and exit.
Please be advised parking is non-amendable and non-refundable once reserved.
The gym at Punthill Northbank is located on the top floor of the building and offers sweeping views of the city skyline and Yarra River, plus access to a rooftop terrace.
For safety reasons, the gym does not have free weights because of the access to the rooftop terrace.
The gym is currently unavailable due to government restrictions.
There are a few transportation options to and from Melbourne Airport. The quickest and most common one is the Skybus which runs around the clock to and from Southern Cross station.
Tickets can be purchased online or just outside of the terminals. Alternatively, follow the pick up/share signs for taxis and rideshare services.
Some of our Studio Apartments have accessible features. Their number is limited and must be requested directly to confirm availability.
