Super Host (Front Office Manager), Veriu Broadway

  • Full-time
Sydney | Super Host | $55,000 - $65,000

Job Location

Veriu Broadway

Job Title

Super Host (Front Office Manager)

*This position is eligible for the internal referral bonus

 

We’re a rapidly growing Australian Hotel Group in the early stages of expansion, come join our growth journey as part of our pre-opening team!

 

Location

Veriu Broadway (Ultimo)

In 2017 an old federation warehouse – one that had been filled with hard-working people who built, made and created for many an industry – was lovingly converted into a very special hotel, Veriu Broadway. With a nod to the past through its exposed industrial features, the hotel reflects the future of travel and celebrates today’s traveller with innovative stylish designs, and loft-inspired living.

 

Your day to day

Reporting to the Hotel Manager, you’ll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest.

  • Oversee the front office and housekeeping departments inc. complaint escalation and problem-solving, team management and training, rostering & timesheet approvals
  • Provide a high level of guest services to guests at check-in, check-out, and during stay
  • Create new ways to leave guests with a lasting memorable experience
  • Use your inquisitive nature to identify new sales leads, encouraging the team to do the same
  • Respond to emergency situations in a safe and professional matter
  • Build strong and authentic relationships with your teammates and our guests
  • Provide support and assistance to the Hotel Manager in higher-level hotel management and admin tasks, in order to prepare yourself for a future Hotel Manager role

 

Why join Veriu

You’ll be someone looking for a long-term career with a growing, Australian-owned hotel brand. Access:

  • National career growth opportunities
  • Accelerated development in a variety of hotel management or corporate areas
  • Comprehensive onboarding & ongoing support
  • The chance to join our Fast-Track junior hotel management program
  • Genuine flexibility and job security
  • High performing culture that values relationships & individuality, where our leadership know you by name
  • Generous referral bonuses when you refer your friends to work with us (up to $1000)
  • Discounts on accommodation across our network (QLD, NSW & VIC)

 

You’ll thrive on our team if your approach to life is founded on strong relationships, using an ownership mindset, and driving your self-growth, all while staying true to you.

There is no better time to join us, so submit a copy of your current resume to apply now. We can’t wait to meet you.

To learn more, visit our website! https://veriu.com.au/about-us/