Super Host (Front Office Manager), Relief

  • Full-time
Melbourne | Super Host | $55,000 - $65,000

Job Location

Punthill Caroline Springs

Job Title

Super Host (Front Office Manager)

*This position is eligible for the internal referral bonus

 

We’re a rapidly growing Australian Hotel Group in the early stages of expansion, come join our growth journey as part of our team!

 

Your day to day

You will be working with our Hotel Managers to provide relief to either our South East, North West, or CBD properties. In this relief role, you’ll join our small team where needed, and work with the team to create lasting memories and exceptional experiences for each and every guest.

  • Oversee the front office and housekeeping departments inc. complaint escalation and problem-solving, team management and training, rostering & timesheet approvals
  • Provide a high level of guest services to guests at check-in, check-out, and during stay
  • Create new ways to leave guests with a lasting memorable experience
  • Use your inquisitive nature to identify new sales leads, encouraging the team to do the same
  • Respond to emergency situations in a safe and professional matter
  • Build strong and authentic relationships with your teammates and our guests
  • Provide support and assistance to the Hotel Manager in higher-level hotel management and admin tasks, in order to prepare yourself for a future Hotel Manager role

 

Regions

  • South East
  • North West
  • CBD

 

Please note the region/s you’re interested in when submitting your application.

 

Why join Veriu

You’ll be someone looking for a long-term career with a growing, Australian-owned hotel brand. Access:

  • National career growth opportunities
  • Accelerated development in a variety of hotel management or corporate areas
  • Comprehensive onboarding & ongoing support
  • The chance to join our Fast-Track junior hotel management program
  • Genuine flexibility and job security
  • High performing culture that values relationships & individuality, where our leadership know you by name
  • Generous referral bonuses when you refer your friends to work with us (up to $1000)
  • Discounts on accommodation across our network (QLD, NSW & VIC)

 

You’ll thrive on our team if your approach to life is founded on strong relationships, using an ownership mindset, and driving your self-growth, all while staying true to you.

There is no better time to join us, so submit a copy of your current resume to apply now. We can’t wait to meet you.

To learn more, visit our website! https://veriu.com.au/about-us/