Night Auditor, Punthill South Yarra Grand

  • Part-time
Melbourne | Night Auditor | $21.92 base rate plus penalties/loadings ($24.23+ per hour)

Job Location

Punthill South Yarra Grand

Job Title

Night Auditor

ABOUT VERIU GROUP

Our name means True & Genuine, and from humble beginnings our brand was founded out of a genuine passion for connecting travellers to the authenticity of a location by providing comfortable and bespoke accommodation. Today, we are a multi-brand accommodation group operating 17 hotels (and growing!) across Queensland, New South Wales and Victoria.

Although each property we operate is unique and true to the location it is situated, we possess the same guest service philosophy that drives what we do each and every day.

We have an ambitious pipeline of new hotels that will see us continue to expand across the country, with the goal of operating 80+ hotels by 2030! As we embark on this journey, we are focused on building long lasting relationships with a great sense of integrity, surrounding ourselves with talented individuals driven by self-growth, all while operating with an ownership mindset.

ABOUT THE ROLE & TEAM

Our team at Punthill South Yarra Grand are passionate business partners, dedicated to providing incredible guest service for each guest that enters our doors. An excellent opportunity exists for 2 Night Auditors to join their team on a part-time basis.

We are looking for individuals who have a high sense of pride in their work, have a great sense of initiative and who genuinely care about delivering warm and homely guest service.

In this role, some of your responsibilities will be to:

  • Complete the night shift at the hotel – 11.00pm to 7.00am
  • Provide a high level of guest services at all touchpoints after hours (check-in, check-out, during stay)
  • Provide resolutions to after-hours complaints and problems across our network of hotels in Melbourne
  • Identify new ways to leave guests with a lasting memorable experience
  • Process the nightly audits and reports for all Melbourne hotels
  • Respond to security and emergency situations in a safe and professional matter
  • Display strong attention to detail & self-motivation
  • Build strong and authentic relationships with your teammates and our guests
  • Work independently with an ownership mindset but also with a team focus

ABOUT YOU

We work in a fast-paced environment where no day is the same, so we’re looking for people who are adaptable, enjoy variety and are able to work a flexible roster in line with the nature of hotels.

We would love if you were equally as passionate about your career growth as we are about seeing our portfolio of hotels grow, and alignment to our company values of Relationship Focused, Integrity, Ownership Mindset and Personal Growth is a must!

You will need or be willing to obtain the following to fulfill the requirements of the role:

  • First Aid certificate
  • Responsible Service of Alcohol certificate
  • Infection Control Training certificate
  • Police Check (some roles)
  • Pre-Employment Medical Assessment (some roles)

YOUR JOURNEY WITH VERIU GROUP

As a Hotel Group in its infancy stages embarking on an ambitious growth trajectory, we are looking for passionate and motivated like-minded individuals to join our team. We keep our structure simple because we believe strongly in developing our people to be well-rounded professionals. This allows us to accelerate our people’s careers into management roles quickly and provide cross-exposure between Corporate Office and operations.

Our career map promotes tailored career paths for each member of our team – the pathways are endless! No matter the role you hold, you are a business partner with the ability to truly make an impact.

We have a comprehensive onboarding program and a Fast-Track Management Program in its pilot stage. Opportunities for career growth are plentiful and we also offer other benefits such as discounts on accommodation and an unrivaled culture.

Veriu Group is a proud Equal Employment Opportunity Employer that is committed to inclusion and diversity. We celebrate and embrace the creativity, insights and experiences that are created by diversity and welcome people of all backgrounds, experiences and abilities to apply.

WHAT'S NEXT

There is no better time to join our growing team, so submit a copy of your current resume to apply now. While a cover letter is not compulsory, we would love to learn more about you and your reasons for applying through your cover letter.